FAQ

Firstly, it is essential to know the age of the sculpture; is it a contemporary work or a cultural asset, and whether the recipient is a gallery, museum, or private individual.

Secondly, it is important that the sculpture is properly packaged for export, in a wooden crate designed for this purpose.

Finally, it is necessary to know exactly where in Los Angeles the delivery is to be made (street number/floor/accessibility/etc.).

Upon receipt of this information, ESI determines the appropriate mode of transport (road or air) and, after approval by the local customs authorities (given according to the exact nature of the work), proceeds with the shipment.

ESI is fully capable of providing a turnkey service for exhibitions in Japan. From picking up your products directly from your premises to setting them up on the stand, ESI provides the following services:

• conditioning
• Packaging, weighing, labeling
• Shipping & temporary export formalities
• Land / air / maritime shipments
• Customs clearance at destination
• Transfer to the exhibition site
• Handling and deliveries on the stand
• Removal of empty packaging and storage

In the context of transport to Turkey, goods are transported under a TIR carnet, which is a sheet-like customs document stamped by the customs authorities at the European border point of exit and then by the customs from each border to the destination customs terminal.

Any shipment released internationally must be the subject of a prior study based on the following documents:

• Sales contract with your client
• detailed packing list
• commercial invoice
• Nature and customs codes of goods

Firstly, send ESI the exact packaging details of the goods to be shipped: dimensions, weight, and diagram of the machine for feasibility studies and transport authorizations to be put in place. Each country crossed must give authorization for the passage of an exceptional convoy and impose the route to be followed on its territory.

It is important to note that obtaining transport authorizations can take between 3 and 5 weeks, so it is very important to take this timeframe into account when planning your delivery schedule.

Contact ESI approximately two months before the trade show opens: this will allow you to opt for sea freight if the volume of your shipment warrants it. Once you have chosen the type of transport, let our advisor guide you: depending on the category of your products and the type of export to be carried out (permanent/temporary), we will tell you which documents to prepare and the shipping schedule to follow.

We will take care of the rest: from picking up your packages at your premises to delivering them to your booth in Singapore, Shanghai, etc., we will handle all logistics in coordination with our local partner.

We can take care of your move from start to finish: your employees won’t have to worry about customs formalities or transporting their personal belongings and those of their families. A smooth move ensures that your employees remain in good spirits, allowing them to maintain their bearings and integrate more easily into their new working environment.

If your artwork(s) require increased surveillance, we will arrange for an armed escort in close collaboration with local authorities.

If your products are not covered by a “floating policy,” ESI can take care of covering you with comprehensive insurance, allowing you to plan your next shipment to any trade show or exhibition, throughout your tour or move, with peace of mind.

For ESI, each customer is unique and requires the implementation of a customized logistics solution that meets their constraints in terms of deadlines, costs, and care required for the packaging and handling of their products.